Shipping Policy

Thank you for shopping with EVA EXOTIC. We want to make sure your order arrives safely and on time. Please review our shipping information below.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States)

• Standard Shipping (5–7 business days): Rates calculated at checkout
• Expedited Shipping (2–3 business days): Rates calculated at checkout

International Shipping

We ship to Canada and select international destinations. International shipping times vary by location (typically 7–21 business days). Customers are responsible for any customs duties, taxes, or import fees that may apply.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery status.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at support@evaexotic.com within 7 days of the expected delivery date and we will work to resolve the issue promptly.

Questions?

Contact us at support@evaexotic.com and we'll be happy to help.